The book argues that the traditional sales model and sales process, so prevalent in so many businesses not least the automotive sector, is just not…
Getting an external experienced and skilled Project Manager on board always triggers debate within organisations – to hire or not to hire?
Surely if we learn nothing more from COVID19, and there is much to reflect on and learn, perhaps it is that the UK needs to…
Building partnerships is the key to my successful 17 years of working in the business consultancy arena. Every project I have worked on has been…
In 2018 thebigteam were engaged by Jaguar Land Rover’s Global Customer Service (Aftersales) Team to research their current retailer processes and design their future vision…
People talk about the sharing of great practice but our recent assignment has shown what people really love is hearing, or watching, their peers share…
Thebigteam programme managed the delivery of Audi City in London – the bench mark in digital retailing.
In 2007, Volkswagen Group broke the mould of how automotive trade parts were sold in the UK by moving from a retail to an agency…