Operating in the new world requires a significant change in mindset and skills. These will take time to embed.
What We Do
- The transition is just the start. A review of the new world’s roles and responsibilities matrix will highlight how different this world will be for the business.
- The new found accountabilities will demand bedding in and continual evolution.
- The business will now own driving sales through the ecommerce platform; a skill akin to a financial trader working the markets, where the market data has to be continually monitored and reviewed against the desired business goals, and real time ongoing adjustments / interventions are continually required to actively manage the sales pipeline and deliver the business objectives.
- The manufacturer will take true accountability and ownership for its own sales, its own profit and loss.
- We understand manufacturer internal business processes and have the ecommerce operational experience to provide support to the organisation through this key phase.
- Our team will provide coaching, support and reviews to the business to help refine capabilities in the early stages of operation.
What You Get
- We can also support the lessons learned process to ensure that the knowledge and learning from the transition are captured, and where appropriate actioned, for the future.
- Continual operational learning and improved organisation performance and capability.
What We've Done
Argos Click and Collect
Back in 2001, online shopping was definitely not the norm for many people. Argos Click and collect was groundbreaking.